Account and reports
Include the email address used for your account and, if available, the report or assessment reference. Briefly describe what you expected and what happened.
We read every message
Contact us
Questions about a result, your account, payment, privacy, or the assessment itself are welcome.
Write to us
hello@tooreal.meThis is TooReal's official support address. If your question concerns an account, write from the email address used for that account where possible.
What to include
Payments and refunds
Include the transaction reference, payment date, amount, and currency. Refund eligibility and processing are explained in the refund policy
Never send a password, full card number, card security code, or wallet password.
Faster answers
Common questions are answered in the FAQ, and refund terms are explained in the refund policy